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Can you be alienating yourself because of Facebook?

3 Apr

People love to rant, rave and vent on Facebook. They figure it’s the best place to have a “convo” with like minded people. But what if your political, religious and overall dreariness is just bumming people out? Have you ever considered that that your multiple posts about how broke you are or how much you disagree with politicians or your posts about insignificant things that people may not really care, could alienate you from your actual friends. Well if you’re guilty of any of those things, chances are people are not following you or simply deleted you from their feed.

There are many people who enjoy the occasional banter back and forth with friends online about topics. The problem with this is when you’re doing this all day long, everyday of the week, it can get overwhelming to your followers/friends. So you need to find a balance on how you “vent” about topics. Perhaps getting a Twitter account and posting your thoughts there. It’s a bit more anonymous than Facebook, plus you get to let it all out as long as its under their word count restrictions.

Another idea is to just say things out loud before you go on Facebook. Give it a try, here let me give you an example, “I really don’t like Democrats/Republicans!” See, it’s that simple. You get it off your chest and you aren’t finding yourself in a middle of an online fight with a person you are going to see at Church on Sunday.

One thing you may not have thought about, the things you post on Facebook can be seen by people. I know you’re thinking, “but I set my profile to private!” Eh…you might be surprised that you’re not as private as you think. All someone has to do to see some of your status updates and photos is Friend a Friend. Make sense? Your privacy settings is limited because you’re allowing only your “friends” to see it, right? But if your friend likes or comments on your status/photo, then their friends will see that they’ve done so. Which opens up your “private” status updates/photos.

In conclusion, just be careful of what you post on Facebook. It may not occur to you that people don’t like you anymore because of what you’re doing on Facebook. One day you’ll find out that you’re trying to tag a friend in a post/photo, but you can’t because they’ve already deleted you from their friends list.
drama

Why it’s worth paying someone to do the job

25 Mar

Last month I met with a company that was interested in my services. I gave them a layout on what I could do for them. They said they’d think about it. A few days later I noticed that they started becoming more active in their social media. As great as that is, they were doing it all wrong. For one they were using their own personal profile to promote their business, secondly they fizzled out after 2 days.

In my experience, I’ve learned that companies will try and do their own social media after speaking with me because they think it sounds “easy” enough.” Unfortunately, they find out it’s not as easy as they think. It’s more time consuming than they realize, which means they end up abandoning the effort.

Fortunately for them, they did come back and asked me to manage their social media efforts. The moral of the story, I’m a professional. I’m good at what I do, just like how you are good at what you do. Whether you sell doo-dads or nick-nacks, you’re great at it and that’s why you have your business. But for stuff like social media, blogging and email marketing, leave that up to me so you can focus on your own day to day efforts.

How Contests Help your Brand

13 Feb

Over at BikeCommuters.com and MtnBikeRiders.com we’ve held a number of online contests over the years. What this does is help build a new fan base for the sites and for the sponsor who is donating your prize packages. We’ve often worked with Planet Bike in which they’ve donated thousands of dollars worth of goods over the years for our prize packages.

What do I mean by “new” fan base? Well the best way to do that is through Facebook. Just recently we had a content for our “4000 Likes” give away. Basically Planet Bike donated a bunch of goods to the winner of the contest. The premise is we gave our fans a few weeks to hit Like and Share the post. We even published it on the main site, BikeCommuters.com.
fan contest
Over the weeks we saw a spike of new likes in our fanpage. Now these are people who probably would have never hit LIKE on the fanpage before. But because we used a contest, their friends shared the info, so the friends on their feed saw it, then hit like themselves. Free advertising, it’s sorta like Word by Mouth. But this time it’s word by LIKE.

Contests don’t have to be extravagant, sometimes it’s a matter of giving away stickers or even a small item like a t-shirt can spark some new fans for your brand.

Reputation Management

13 Feb

Ever heard of that term before? Well let me explain this the easiest way I can. Take for example your company has been reviewed or blogged about in a negative way. There’s some folks that just aren’t too happy with the product or service you have.

There’s a few ways to fix this. Here’s the first one. Fix it. If someone wrote a bad review about you on Yelp or some blog, reach out to that person and see what you can do to make amends. But don’t do so expecting them to remove the bad review, just do it because you want to make things right. For the most part once you’ve basically said “sorry” and convert that person from being a Hater to a Fan, then you’ll end up having an advocate for your brand. They’ll post another review stating how you made things better or in some cases, they’ll tell their friends about it.

The other option is to combat those negative reviews with content. You can hire us to create content and publish it on a daily basis. Our content is fresh, written by a human and it always makes sense. The problem with some foreign content writers is that their English is really poor. Some of the stuff they generate doesn’t even make sense.

But we’re not just about writing content. When we publish our work about your company/brand, we’ll provide you screen shots and links to all of the articles we’ve launched. That way you can track what’s been going on with your brand. The idea is we publish a ton of content to rank on the first page in hopes that it pushes down some of the negative content about your brand to page 2 and up.

If this is something you might be interested in, give us a call and we’ll talk you through our service.

RLPolicar@gmail.com
714 519 6661
Social Media, Content Writer, Blogger, Email Marketing

You wonder why your online business isn’t making money

15 Jun

Start with the person who is in charge of your online business. Is this person innovative, creative and always looking for ways to grow your brand? Does this person see the power and potential with Social Media?

If you answered NO to any of those, then you need a new person to oversee your online business. The problem with someone who doesn’t believe in social media or isn’t creative is that they tend to be stagnant. They don’t want to do anything different and they think that growing your online business is a matter of just getting visitors to your site. Yes it’s true visitors do become customers but having a closed mind on how to get them there is a financial danger you don’t want to mess with.

Take this situation I was in a few months ago. I met with an online company who wanted to grow their revenue and online presence. As the Online Marketing Director and I spoke I learned that she doesn’t like social media and can’t see how it would generate into income. I was a bit shocked to hear that the Online Marketing Director would be so opposed to social media. I sat there trying to explain to her the powers and potential of what social media can do for their business. I left her office scratching my head wondering how this person got to be the Director of Online Marketing when she wasn’t a fan of social media.

A bit of advice to those who have some sort of online brand, make sure that the person is oversees your online marketing effort is passionate about social media.

Don’t trust an amateur with a professional’s job

1 May

Would you trust your cousin’s roomate’s bestfriend’s brother in-law’s, uncle to remodel your kitchen or work on your car? If the answer is NO, then why trust your employees to run your social media, blogging and email marketing campaigns?

Though having your employees take care of your Social Media efforts might make sense. But all that will mean is you’re adding to their plate, take focus away from what they were hired to do and truthfully, some just don’t understand how all that works. They think a simple tweet or status update is enough. Nope, you will need a game plan, a schedule and even promotions to flow through your social media effort.

If you’re interested in hearing what I can do for you. feel free to contact me: RLPolicar@gmail.com

 

Shirts, Stickers and Signs

24 Apr

A while back I had a friend who was interested in “branding” his new found business idea. Keyword is IDEA. He wanted to sell products to a certain clientele. But he hadn’t lined up his vendors, website and products. But he already wanted to come up with all sorts of marketing collateral such as shirts, stickers and even signs to help gain some exposure for his brand. But when I heard this, one thing came to mind…don’t count your chickens before they hatch.
chickens_hatch

Though I completely understand what he’s trying to do, but I tried to explain to him that there’s stuff he can do that won’t actually cost money. I told him about Blogging and Social Media, but he just couldn’t see the vision for it because he was too focused on wanting to get stuff to pass out to people.

You see, if you start blogging you’re basically building a buzz about your product, services and company. Besides it’s free and it has the best return for your work. If you have good content on your site, search engines will find you and that means when someone is Googling a product or service you offer, your chances of getting found online goes up.

Don’t get me wrong, I think branding is great, but it’s better when you have already established yourself as a company. Besides, all that branding stuff isn’t cheap, shirts can cost as much as $8 a piece with a minimum order of 100. So all that adds up. My suggestion is after you start making sales and have replenished your overhead, any surplus you have can go towards branding.

Facebook Fanpage Created just for You!

16 Jan

Part of the services I provide within the Social Media realm is to create Fanpages. The Dr. Tom Veal was made by yours truly.
drtom facebook
I’ve actually created over a dozen fan pages and currently manage 10 of them. Some are thinking, “Why should I pay you when I can do it myself?” Well, ya you could and the more power to you. But there are some folks who are not familiar with Social Media let alone Facebook. Another reason is that they may not have enough time to do so. This is where I come in and create your fanpage(s) and include a Cover photo, your office info, profile pictures, About info and a couple of status updates just to get you started.

My rate for this service is $50.00, not a bad price if you ask me since you’re paying a Professional to provide you with this service rather.

RL Policar
714 519 6661
E:rlpolicar@gmail.com

Facebook Etiquette

31 Dec

In this article we’re going to cover some of the basics of Facebook(FB) Etiquette on a business level as well as personal. If you’re anything like me you’re on FB ALL THE TIME! Well part of that is due to my job. I am a Social Media Consultant so that means almost every working hour I have is spent on it. But for the rest of you folks out there, you’re only 2 clicks away from FB. We typically will have it open as another window or tab on our browsers. Then at anytime, you just click on it to see what’s going on.

I’m sure you have it on your Smart Phones too, right? That way you can be connected to the people you love or at least find interesting on a 24/7 basis. Let me guess, when you wake up in the morning, you reach for your smart phone or tablet and check your FB feed and email? I’m guilty of that myself, so don’t feel too bad…”because everyone does it.” Right?
Ok let’s move onto some basic etiquette on FB. Here’s a few that should help you avoid arguments or unfriending (is that even a word?) situations.

*Avoid political or religious posts.

We all know people who post things as their status that is related to some sort of politics and religious stuff. This goes along the same ways towards gun control. Basically you avoid this because when you start posting your view point’s there’s always someone that will challenge that and argue with you. During the Romney and Obama elections, there were so many HEATED arguments on FB on why you should vote for who or which propositions you should vote for. At times it got ugly between my own friends and some even unfriended each other because their views are different from their own. I’m not saying having a different opinion or having a great discussion isn’t healthy, but for the most part, people are not mature enough to do that on FB. So much is lost in text that the tone is lost.

*Emoticons are not guaranteed to work

Do you know what they are? It’s icons that are supposed to mimic your emotions. For example, do you use emoticons at the end of your posts like this to show you’re happy :) or sad :(? What about when you’re joking, I think the proper emoticon is using the colon and the letter P signify that you’re smiling and your tongue is sticking out to show you’re being silly. But the problem with emoticons is the person can’t see your face doing those same actions. So if I were to call someone FART FACE with  that could be taken as 1. Joke or 2. making fun of the person you called a fart face.

Yes there are hundreds of emoticons, even animals have emoticons, but they are still not great at REALLY expressing your facial expressions as if you were talking face to face with the person and that could cause problems in communication in which I’ll touch on the next point.


*The tone of your message may not be taken the way you want

A recent situation I had was with one of former my client’s FB page. A customer commented about his bad experience at one of the retail stores the company owned. I responded to his comment in a joking manner, very sarcastic in tone but he took it as a personal attack on him. That situation I had to immediately apologize to him after reading his rebuttal to my comment. The issue with tone is that sometimes people may not get your humor. Something that you may think is hilarious may not be as funny to another.

*Don’t send important messages through a status update or in a comment

This is one of my pet peeves. Basically what I’m saying is, if it’s important to the person to get you the message. Then pick up the phone! Here’s an example, I saw an argument start on FB and the people involved kept going back and forth on comments. Then they started sending each other private messages to continue their argument. Here’s the thing, if it’s a conflict, just call them. Don’t use PM or status updates to further argue or resolve things.

I recently had a situation where I commented in a joking manner to a serious tone. The person asked if I could keep it serious since this was something he was being sincere about. I said no problem and obliged to his request. Then here’s the best part, he picked up the phone and CALLED ME! Yes, he called me to make sure that I wasn’t offended that he asked me to keep it serious. I told him that I wasn’t and that I really appreciated his heart behind wanting to make sure no bitter root grows between our friendship.

*Posting photos

This one is a double edged sword because not too many people really want to see you having so much fun in Hawaii zip lining while drinking a pina colada while kissing your hot wife. Why? It’s due to the fact that people don’t like show offs. I’m sure there’s a friend that will see your photos from Hawaii who is sitting in his mom’s basement in Dayton, Ohio who is super jealous of your exploits and is probably single or has an ugly girl friend that wishes he could do what you’re doing…but he can’t. Besides, no one really cares about those photos of you looking to the left or right or pictures of your designer purses and shoes that you bought or what you are having for lunch.

The flip sides to this are business fanpages. Fans love to live vicariously through the pages they LIKE. I say post as many photos of your products being used, office shenanigans, customer photos and anything that shows off your product. If you make dog sweaters, then post as many photos of dogs in sweaters, preferably your own brand.

That’s about it, I’m sure there’s so many other things I could touch on, but we’ll leave that for another day.

Christmas is pretty much here!

24 Dec

merry christmas santa elf copy

As much as I love Christmas and New Years, I’m pretty much ready for January to get here. Why? Well in all honesty, and I’m sure you’ve seen this happen to, but businesses slow down during the holidays. Some are not in the mood to do any more work and often times things get busier with the new year. Budgets are refreshed, resolutions are set and people are more willing to work. So with that said I am excited to what the new year will bring.

Merry Christmas!

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